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🔁 FIT APPS SUITE • APP #8 OF 10 • Orders and shipping

FIT Returns & Exchange Pro: Self-service returns, instant exchanges & store credit.

FIT Returns & Exchange Pro turns product returns into retained revenue. Customers initiate returns through a branded self-service portal, with instant variant exchange suggestions and extra store credit incentives to discourage cash refunds. Includes automated return shipping label generation, photo verification for damaged goods, and custom return eligibility windows.

Install / Request Access for FIT Returns & Exchange Pro → 🎬 Watch Official Screencast →

Core Capabilities

Why Merchants Run FIT Returns & Exchange Pro

Retain revenue with variant exchanges, bonus store credit incentives & self-serve portal.

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Revenue-Saving Exchanges

Offer instant size and color exchanges directly inside the return flow to protect revenue from refund losses.

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Store Credit Bonus Incentive

Incentivize store credit over cash refunds with bonus credit boosts (e.g. extra 10% credit) to keep spend on-site.

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Automated Return Labels

Generate prepaid carrier return shipping labels automatically once return photo proof is approved by store policy.

Included Features & Specifications

✓ Self-service return and exchange portal with order lookup
✓ Variant exchange upsells to protect product revenue
✓ Store credit bonus incentives to eliminate refund losses
✓ Automated prepaid return shipping label generation
✓ Custom return policy rules by product collection and discount code
Works Seamlessly With: Shopify Gift CardsShipEngineDelhiveryEasyPost

Transparent Pricing & Suite Clubbing

Simple Plans with 14-Day Free Trial

Run FIT Returns & Exchange Pro standalone, or combine it with any of our 10 FIT Suite apps to save 15% to 40% automatically.

Starter Returns

$39 / month USD

✓ Includes 14-Day Free Trial • Save up to 40% in Suite Bundle

  • ✓ Up to 100 return requests/month
  • ✓ Self-service branded return portal
  • ✓ Variant exchange recommendation
  • ✓ Store credit refund option
Start 14-Day Free Trial →
Most Popular

Growth Returns & Exchanges

$79 / month USD

✓ Includes 14-Day Free Trial • Save up to 40% in Suite Bundle

  • ✓ Up to 500 return requests/month
  • ✓ Automated prepaid return labels
  • ✓ Bonus store credit boost logic
  • ✓ Custom return policy rule builder
Start 14-Day Free Trial →
FIT Suite Bundle Discount

Club FIT Returns & Exchange Pro with More Apps & Save up to 40%

Buy 2–3 apps for 15% OFF • 4–5 apps for 25% OFF • 6–9 apps for 30% OFF • All 10 FIT Apps for 40% OFF.

Open Interactive Bundle Calculator →

Documentation & Quickstart

5-Minute Setup & Verification Guide

Step-by-step onboarding guide for merchants and review teams.

Quickstart Walkthrough

1. Install FIT Returns & Exchange Pro on your test store.
2. Open the Returns Portal preview at /apps/returns.
3. Enter a sample order number to test the return workflow.
4. Select 'Exchange for Different Size' to verify variant exchange availability.
5. Review the admin return queue to approve the test exchange request.
Required API Scopes: read_orders, write_orders, read_customers, write_customers, read_products • Screencast URL: Watch Screencast → • View FIT Returns & Exchange Pro Privacy & GDPR Policy →

FAQ & Support

Frequently Asked Questions - FIT Returns & Exchange Pro

Every plan includes a 14-day free trial billed natively through your Shopify Admin invoice using the GraphQL Billing API. Development and sandbox stores automatically run in test mode without real charges.
Yes! When you subscribe to 2 or more FIT Apps, you unlock automatic tiered bundle discounts: 15% off for 2–3 apps, 25% off for 4–5 apps, 30% off for 6–9 apps, and 40% off for the complete 10-app suite.
Zero speed impact. All background processing runs asynchronously on Google Cloud Run microservices, and any storefront blocks use lightweight Online Store 2.0 Theme App Extensions.

Need Help with FIT Returns & Exchange Pro?

Our engineering support team responds within 4 business hours.

✉️ support@fit-apps.dev 📅 Schedule Live Onboarding

Part of the 10-App FIT Ecosystem

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